Excited to work with Christian and his team for our new-to-us 2024 Mini JCW. The CSM website was very clear to create a service appointment. Then emails and texts guided each step of the way from appointment confirmation, to reminders, to service estimate, and payment. Easy peasy. In addition to the amazing software, the lobby is gorgeous- looking more like a hotel than an auto repair facility! Christian met us both times at drop off and pickup, welcoming us and making sure we had all of our questions were answered. All of this great, comprehensive service for an oil change 🌟.